Spotify is one of the most popular and widely used music streaming services in the world. It provides users with access to millions of different songs, albums, and artists. Unfortunately, it also has its fair share of issues, including the occasional crash.
Spotify crashing can be a very annoying experience. It can interrupt your music, or even worse, cause you to lose progress on a podcast or album you were listening to. Thankfully, there are some things you can do to fix it.
Check Your Internet Connection
The most common cause of Spotify crashing is a poor internet connection. If you’re having trouble connecting to the Spotify servers, it could cause the app to crash. To check your internet connection, open your device’s settings and select “Network & Internet.” Then, select “Status” and look for the “Network” section.
If your connection is weak, try restarting your router or modem. If that doesn’t work, contact your internet provider for assistance. Once your connection is improved, Spotify should start working again.
Update Your Spotify App
If your internet connection is OK, the next step is to make sure you’re running the latest version of the Spotify app. Outdated versions of the app can cause the app to crash, so it’s important to keep it up to date.
To update Spotify, open the App Store on your device and select “Updates.” If there’s an update available for Spotify, select “Update” and wait for the process to complete. Then, try opening Spotify again and see if the issue is resolved.
Restart Your Device
Another potential cause of Spotify crashing is an issue with your device. This could be caused by a faulty app, a corrupted system file, or something else. To fix it, you should restart your device.
To restart your device, press and hold the power button until the device shuts down. Then, wait a few seconds and press the power button again to turn it back on. Once your device has restarted, try opening Spotify again and see if the issue is resolved.
Clear the Cache
If Spotify is still crashing, try clearing the app’s cache. This will delete any temporary files that could be causing the issue. To do this, open the settings on your device and select “Apps.” Then, select “Spotify” and select “Storage.” Finally, select “Clear Cache.”
Uninstall and Reinstall the App
If clearing the cache doesn’t work, try uninstalling and reinstalling the app. This will delete any corrupted files that could be causing the issue. To do this, open the settings on your device and select “Apps.” Then, select “Spotify” and select “Uninstall.” Then, open the App Store and download and install the latest version of Spotify.
Contact Spotify Support
If none of the above steps worked, you should contact Spotify support. They can help you identify and fix the issue. To contact them, open the Spotify app and select “Help.” Then, select “Contact Us” and fill out the form with your issue.
Conclusion
Spotify crashing can be a very annoying experience, but fortunately there are some things you can do to fix it. The most common causes of Spotify crashing are a poor internet connection, outdated app versions, and corrupted files. To fix it, you should check your connection, update the app, restart your device, clear the cache, and uninstall and reinstall the app. If none of these steps work, you should contact Spotify support for assistance.